Our Privacy Policy

Our Commitment

London Medical Transportation Systems (“LMTS”) is committed to protecting the privacy of the personal information of its customers, employees, drivers, volunteers, potential supporters and other stakeholders. We value the trust of those with whom we deal, and of the public, and recognize that maintaining this trust requires that we be transparent and accountable in how we treat the information that you choose to share with us.

During the course of our various business activities, we collect and use personal information. Anyone from whom we collect such information can expect that it will be carefully protected.

Defining Personal Information

Personal information is any information that can be used to distinguish, identify or contact a specific individual. This personal information can include an individual’s opinions or beliefs, as well as facts about, or related to, the individual. Exceptions: business contact information and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories, are not considered personal information.

Where an individual uses his or her home contact information as business contact information as well, we consider that the contact information provided is business contact information, and is not therefore subject to protection as personal information.

Privacy Practices

Our employees are only authorized to access personal information if they need to use that personal information for the reason(s) for which it was collected. Safeguards are also in place to ensure that the personal information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was collected and to prevent its being lost or destroyed. We also take measures to ensure that the integrity of this information is maintained.

LMTS will collect, use and disclose personal information only for purposes that a reasonable person would consider appropriate in light of the circumstances. We do not rent, sell or trade mailing lists or other personal information. Individuals also have the opportunity to opt out altogether of having us use their personal information except as required by law.

Web Site and Electronic Commerce

We have gone to great lengths to ensure the protection of your personal data at LMTS, including biometric controls, hardware encryption, and complex passwords. All data transmitted via the LMTS web site is protected by an SSL certificate, encrypting data directly from your computer to ours.

Updating of Privacy Policy

We regularly review our privacy practices for our various services, and update our privacy policy. Please check our web site on an on-going basis for information on our most up-to-date practices or request a copy of our most up-to-date privacy policy (see contact information below).

Contact Information

Questions, concerns or complaints relating to the LMTS privacy policy on the treatment of personal information should be addressed to John Laverty Chief Privacy Officer as set out on the contact page.